PRIVACY POLICY

The data controller responsible for your personal data is KOMVOS SYSTEMS, based in Athens, Greece.

For any privacy-related request, contact us at komvossystems@gmail.com or +30 698 350 4588.

This policy applies to data collected through komvossystems.com, including the landing page, service planner tools, and any contact or quote request flows available on the site.

It does not cover third-party websites linked from our pages or services delivered under separate contractual agreements unless stated otherwise.

We may collect the following categories of information:

• Contact details you provide voluntarily (name, email, phone number, message content) when requesting a quote or contacting us.
• Planner inputs: answers and specifications you enter in our service configurators (e.g. site type, coverage requirements, infrastructure details).
• Technical data: IP address, browser type, device information, and approximate usage data collected through standard server logs.
• Preference data: language selection (English or Greek) stored locally in your browser.
• Session data: in-progress planner answers stored in sessionStorage until the browser tab is closed.

We use personal data only for legitimate business purposes, including:

• Responding to enquiries and preparing project proposals or quotes.
• Understanding your technical requirements through planner submissions.
• Operating, securing, and improving the website.
• Complying with legal obligations and defending our legal rights.

Depending on the context, we process data on the basis of:

• Your consent — e.g. when you submit a contact or quote form.
• Steps prior to entering a contract — when you request a quotation or feasibility assessment.
• Legitimate interests — e.g. website security, fraud prevention, and service improvement, where these interests are not overridden by your rights.
• Legal obligation — where retention or disclosure is required by law.

When you use the “Request quote” feature, your inputs may be composed into an email opened via your device's mail client (mailto link). In that case, transmission occurs through your email provider, not directly through our servers.

If we later integrate a server-side form or API, this policy will be updated to describe that processing.

We use browser localStorage to remember your language preference (key: komvos-locale).

We use sessionStorage to preserve in-progress planner answers during your session.

We do not use third-party advertising cookies on this site. Any analytics or additional cookies will be disclosed here before activation.

Enquiry and quote data is retained only as long as necessary to handle your request, maintain business records, or meet legal requirements.

Planner session data in sessionStorage is deleted when you close the browser tab.

Language preference in localStorage persists until you clear site data or change the setting.

We do not sell your personal data. We may share information with trusted processors who assist us (e.g. hosting, email, IT support) under appropriate contractual safeguards, or when required by law, court order, or regulatory authority.

If data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place as required by GDPR, such as Standard Contractual Clauses or adequacy decisions.

Under GDPR, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure in certain circumstances.
• Restrict or object to processing in certain circumstances.
• Data portability, where applicable.
• Withdraw consent at any time, without affecting prior lawful processing.
• Lodge a complaint with the Hellenic Data Protection Authority (HDPA) or your local supervisory authority.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No online transmission is completely secure; please use discretion when submitting sensitive information.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.